Quanpin Workshop Co., Ltd.
Quanpin Workshop Co., Ltd. is the exclusive agent of "Zhang Xiaoquan. Zhang Xiaoquan" in Hong Kong and Macau. For sales and maintenance of Zhang Xiaoquan's products, please contact us.
Please check the answers to frequently asked questions before contacting us.
The following are some common questions and answers.
If your question is not listed here, please use the "contact form" below to inquire with customer service.
Address: Room G, 4th Floor, Yi Cai Centre, 72 Hoi Yuen Road, Kwun Tong
Business Hours: Monday to Friday: 10:00am-7:00pm, closed on Saturdays, Sundays and public holidays
Wholesale and business cooperation enquiries: (852) 34622398 (Miss Lin or Miss Yang) or Email enquiry
Precautions Due to word limit, emails from some mobile phones may not be able to be answered.
Our purpose of replying to emails is to resolve customer inquiries. Please do not forward all or part of the reply or use it for other purposes.
Sorry, we may not be able to reply to all your emails. Sorry for any inconveniences caused.
Product warranty query
Please send an email to firstname.lastname@example.org Contact the customer service team and provide the following information
- Merchandise receipt
- Product picture (whole product with cover and damaged part)
- Details of how the damage started
- Details of how to use the product in general
- product name
- Size and color
- Place of purchase and product useful life
- Last name
- first name
- telephone number
**Customers must email the customer service team and obtain a return merchandise authorization letter (Return Merchandise Authorization) before they can send the product back to our service center for inspection. Warranty service cases are only handled in our designated service center, and exclusive shops or counters will not be accepted.